Warranty Terms and Conditions
Terms and Conditions of Warranty
- Limitation of Warranty includes Motor, Factory Battery (6 months) & Remote Controller only.
- The loss of use due to human intervention/reasons and force majeure factors are not covered by this warranty.
- The email notification, together with receipt/bill/invoice, must be presented when sending the purchased item for repair and / or service.
- This guarantee is non-transferable and valid in the country your purchased from only.
- This guarantee does not cover repair and / or replacements of parts damaged by misuse, accident, modification, or in any way being tampered with, or repaired by any service organization without the prior consent of the agent.
- Where warranty is void during the warranty period due to the above reason, replacements cost for parts and workmanship cost will be implemented at your own cost.
- We reserve the rights to deny any servicing or repairs at out discretion.
- Cost of transportation to and from service center to be borne by the customer.
Services & all warranty claims must be send to the Customer Service Center, located at:
No. 18, Jalan Ekoperniagaan 1/22,
Taman Ekoperniagaan, Bandar Dato Onn,
81100 Johor Bahru, Johor, Malaysia
Office Hour:
Mon to Fri : 9.30am – 5.30pm
Sat : 9.30am – 12.30pm
ORIGINAL INVOICE MUST BE PRESENTED DURING WARRANTY CLAIMS
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